Create your back up program administrators
Ensure there is always someone available to manage the back end of the platform when the main administrator is busy or away.
Get started now. Create your back up program administrators.
Edit your organization’s profile
Personalize the e-mentoring platform to look and feel like your program:
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Add your brand colors
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Add or change your logo
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Choose the labels for the name and email address appearing on system generated emails
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Identify your preferred terminology for the role of mentors, mentees, and the action of mentoring
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Define mentors/mentees’ permissions for events, resources, and discussion creation
Get started now. Edit your organization’s profile.
Import your program policies and access the MentorCity Terms of Use and Privacy Policy
Program policies set the expectations for mentors and mentees on how they must behave on the platform. The MentorCity Privacy policy aim at protecting users. The terms of use are the MentorCity sets of rules of how their product should be use.
Import your program policies and access the MentorCity Terms of Use and Privacy Policy
Outline the mentoring agreement
Outlining your mentoring agreement provides clarity for the mentoring match as to how the mentoring relationship should unfold and what are the responsibilities for each party.
Manage profile sections, fields & drop-down menus and competencies
By managing profile sections, fields & drop-down menus and competencies, you will optimize your participant profiles to best reflect the content that your mentors and mentees want to see and to suit the needs of your program.
Create profile custom fields (if applicable)
By creating profile custom fields, you will be able to personalize your mentors and mentees’ profiles to suit the needs of your program.
Expand the language filters
By expanding the language filters, you will be able to keep your mentors and mentees safe from harmful message exchanges.
Customize the program evaluation
By customizing the program evaluation, you will be able to capture the feedback that is truly important to you and that will raise the quality of your program.
Create surveys
Creating surveys will provide numbers and opinions which can be used by your program to make important decisions. Surveys can also be used as quizzes in mentoring activities.
Define resources' categories and build the resource center
Make the e-mentoring platform a hub for your mentoring matches by defining resources' categories and building the resource center. This will provide useful and key information in Resources such as program FAQ’s, Conversation Guide, Technical Support information and other processes.
Design courses & mentoring activities
Make the e-mentoring platform a hub for your mentoring matches. Add your program curriculums and activities to the e-mentoring platform allowing mentoring matches to do them together during their video calls or individually at their own time.
Get started now. Design courses & mentoring activities.
Activate & customize the badge reward system
The optional feature of activating and customizing the badge reward system encourages and motivates mentors and mentees by recognizing their progress in the program.
Manage system generated messages
By managing system generated messages, you can ensure that mentors and mentees do not miss important activities on the platform while preventing them from being spammed with numerous emails. Focus on what is important.
Onboard mentors & mentees and share the short training video produced by Mentor Canada
By watching the onboarding video of mentors & mentees, and sharing the short training video, you will learn the different methods to have mentors and mentees’ credential created and ensure program participants are comfortable navigating the platform.
Define the maximum number of mentors & mentees per match
By defining the maximum number of mentors & mentees per math, this ensures that mentors and mentees are in the maximum or minimum number of relationships as established by the program.
Match mentors & mentees
Match mentors & mentees using of the one or more of the following methods
Flexibility in matching methods based on your programs’ needs and size.
Create group mentoring matches
Programs offering one mentor to many mentees or many mentors to many mentees experience will benefit from creating group mentoring matches.
Create events
Make the e-mentoring platform a hub for your mentoring matches. Host and promote your program events and registrations on the e-mentoring platform.
Get started. Create your events.
Post announcements on the dashboard
Highlight important program communication and changes on mentors and mentees’ dashboard.
Get started. Post announcements.
Set-up a discussion board
This optional feature of setting up a discussion board will allow program participants to exchange on topics that are important to them.
Monitor mentoring matches' progress & interactions
By monitoring mentoring matches' progress & interactions, you will be able to measure the success of your program and provide feedback to mentoring matches on progress towards the goals.
Additional Support
If you are looking for additional support, you can book a 1:1 Training & Support session of one hour with us.
If you want a quick answer to a question or issue, please contact support@mentoringcanada.ca.